Over the last several years a lot of people have made a lot of money telling business owners and leaders that to effectively manage the modern workforce you must manage the generations differently. Why? They claim these generations are all different, have different values, work practices, and motivators. In the immortal words of my father…Horse pucky.
Let’s be honest; most human beings dislike conflict. They avoid it because it makes them feel uncomfortable AND they believe it is either an affront to their authority or a sign of disharmony. To paraphrase Gordon Gecko (Michael Douglas in the movie Wall Street), “Conflict is Good.”
Assertive communication is how we express ourselves to others in a firm yet positive way. It is different from aggressive communication. Aggressive communication is often viewed as harmful. Aggressive communication is sometimes viewed as a way of establishing individual superiority by putting others down. Some characteristics of aggressive communication are sarcasm, harsh tones (regardless of
Yes, Best practices are harming your business. The reasoning is simple – they are someone else’s success story and not yours. Just because another business was successful with whatever you are copying doesn’t mean you will be. This is especially true if you are using someone else Best Practice to solve your Recruiting and Retention
We have heard it over and over. “We have to work on establishing a more engaged workforce.” “We have to get our employees more engaged” What does that mean? Let’s define Employee Engagement. Employee Engagement is nothing more than the extent the individual chooses to apply their knowledge, skills, and abilities toward an effort. I